Parking Services Representative

University of Texas at Austin

4d•Onsite

About The Position

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS, please visit: https://parking.utexas.edu/about Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Purpose Responsible for assistance in the non-routine receipt, disbursement, and accountability of University funds, and for answering complex questions concerning policies and procedures of the University.

Requirements

High school graduation or GED.
Four (4) years experience as a cashier in a large-scale operation.
Four (4) years experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions.
Experience using a personal computer, and with clerical functions.
Experience participating as a team member, providing excellent customer service.
Experience completing reports, maintaining database records and maintaining files.
Licenses: Class "C" Operator's Driver's License.
Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.
Must have professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

The above experience gained in a University department or large-scale parking environment.

Responsibilities

Completes various departmental and university forms and reports.
Sells permits and other parking related items to customers.
Accepts and posts payments for parking related items and services.
Checks permits to verify authorization and assists in identification of stolen or altered permits.
Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes.
Drives UT vehicle to perform various job duties.
May work in various locations across campus and must be proficient in garage, event, and surface operations.
Must have strong verbal and written communication skills.
Operate multiple departmental software systems and common office machines.
Performs various parking related tasks.
Performs daily, weekly, monthly, annual audits of permits and access cards.
Compiles periodic reports.
Performs related duties as assigned.
General supervision over students and new cashiers.
Receives cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance.
Maintains a cash drawer bank.
Balances cash drawer and prepares cash out reports daily.
Provides continuous, exemplary customer service.

Benefits

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card