Parking Operations Specialist

Greater Orlando Aviation Authority • Orlando, FL

94d

About The Position

Serve as the operational liaison with parking and shuttle bus contractors for the public, valet and employee parking systems. Monitor the day-to-day activities and operation of the parking and shuttle contracts associated with the various parking facilities; verify all designated parking facilities are maintained and operated to the standards and specifications set forth in the respective contract documents.

Requirements

• Associate degree and two (2) years experience in an area related to the parking industry and/or monitoring performance based contracts, to include customer service experience, or an equivalent combination of education, training and experience.
• Experience in the airport parking industry preferred.
• Knowledge of parking operations and revenue control systems desired
• Must have good oral and written communication skills. Bi-lingual skills desirable
• Knowledge of City of Orlando regulations governing parking operations, and OIA rules and policies
• Knowledge of the Airport Emergency Plan (AEP), CFR 1540 & 1542 (airport security), and other Orlando International Airport rules, regulations, policies and procedures
• Must be capable of properly operating field communication equipment and speaking clearly in English when operating such equipment
• Ability to stand and walk for extended periods of time, often in adverse weather conditions and in areas with noxious fumes
• Ability to handle multiple tasks, manage time effectively, and pay close attention to detail
• Ability to read, understand and enforce contract specifications and drawings on a performance based contract
• Must be willing and able to work rotating shifts, early mornings, late evenings, holidays, and weekends based on operational needs

Nice To Haves

• Experience in the airport parking industry preferred.
• Knowledge of parking operations and revenue control systems desired
• Bi-lingual skills desirable

Benefits

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions)
• Shift Differential (for applicable positions) 2nd Shift - $0.75 per hour & 3rd Shift - $1.00 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees