Oversee all cashiers to make sure work is completed appropriately Accept accountability for cash transactions Assure all transactions are accounted for correctly Train new associates on Point of Sale (POS) systems Count down cash drawer with previous shift lead present to ensure accurate counts and reporting Check in with cashiers, no less than once an hour, for drops and change needs Provide customer service and information to patrons and prep for next shift. Including money audits, supply checks, verifying the cashier has all needed paperwork to complete their duties Ensure quality service, customer satisfaction, clean facility areas, and a safe work environment
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