Parking Enforcement Specialist

University of Denver•Denver, CO

36d•$20 - $21

About The Position

The Department of Facilities Management and Planning supports the mission of the University of Denver's physical resources to provide a healthy and safe educational environment for the campus community through services of the departments of Capital Projects and Planning, Facilities Management, Parking & Mobility Services, Auxiliaries & Real Estate, and Business & Operations. Position Summary The Parking and Mobility Services Specialist is assigned to Parking and Mobility Services and reports to the Field Operations Manager. This position is the primary parking enforcement personnel for the University. Their duties include, but are not limited to, parking enforcement and management, customer service, vehicle traffic control, office staff augmentation, and augmenting the Campus Safety operations when needed.

Requirements

Ability to read, analyze and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to the client, manager, or customer questions.
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and create and interpret graphical charts.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in very fluid situations.
Ability to work in a team-oriented environment that requires individual thought and initiative. Capable of facilitating the interactions of diverse needs and complex organizations. Ability to maintain professional standards and conduct during stressful and often emotional situations. Ability to deliver and follow detailed instructions. Possesses strong oral and written communication skills.
Must have intermediate computer skills, including experience with Windows-based applications, Microsoft Word, and Excel.
Ability to complete specialized training. Thorough knowledge of simple set-up, adjustment, and operational procedures of work-related equipment.
Associates Degree
Must complete and maintain certification in Basic First Aid/CPR.
Must pass a background check.
Must possess a valid Colorado Drivers License and be insurable under University guidelines.
Must pass a Pre-Placement Physical

Nice To Haves

Associates Degree or bachelor's degree in a technical area and 3-5 years of work experience in a relevant area.

Responsibilities

The Specialist has the primary responsibility for enforcement of parking rules and regulations, traffic flow and management on University property, light maintenance of parking equipment and property, event parking management, and bicycle enforcement, immobilization and impound.
Responds to customer call for assistance and calls for service that involves parking areas or vehicles on University property and completes the appropriate reports as necessary. These may include but are not limited to motorist assists, vehicle accidents, and vehicle immobilizations. Specialists may be called upon to handle other types of reports as necessary.
Specialists may be called upon to assist with the administrative operations of the Parking Services Department.
These duties may include selling of permits, file and records management, and/or any other duties that may be assigned.
Investigates reported or discovered suspicious activities, unusual occurrences, and criminal offenses.
Enforces relevant state statutes, city ordinances, and University regulations.
Renders assistance to members of the campus community as appropriate.