Parking Enforcement Patroller

Reimagined Parking•Bellevue, WA

8d•$22•Onsite

About The Position

The Parking Enforcement Patroller performs a variety of tasks to ensure smooth operation of the parking facility. The Parking Enforcement Patroller is responsible for monitoring the parking facility, issuing warning tickets/citations, and responding to customer inquiries. This role works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times.

Requirements

Excellent customer service and communication skills
Ability to communicate with guests
At least 18 years of age
Comfortable with devices running both Android and Apple Operating Systems
Excellent verbal and written communication skills
Valid Driver's license required
Clean Motor Vehicle Report (MVR)

Nice To Haves

Previous customer service experience, preferred

Responsibilities

Patrol assigned area by foot, golf cart, or car to observe automobiles, motorcycles, commercial vehicles, etc. parking violations
Enforce location rules by placement of warning tickets or citations on vehicles who are subject to towing, arrange for towing of abandoned vehicles, vehicles with expired licenses, or illegally parked vehicles
Issues tickets or citations for expired meters, improper use of specially designated or time zones or lots, improper parking such as parking in crosswalks or other sidewalks, improperly parked motorcycles, parking in preferential areas, and related violations
Record and enter data collected for required citations/violations including time, date and location of infraction, vehicle information (license plate number, make, model & color)
Inform management of malfunctioning parking meters, faded paint on curbs, vandalized signs, and other damage
Monitor equipment condition of meters, parking gates, elevators, and stairwells
Provide traffic control, when necessary
Use respectful communication to assist guests with their questions, problems and concerns, relay information to Operation Manager or Shift Lead as necessary
Immediately report any accidents, incidents or safety concerns to Operation Manager or Shift Lead
Assist merchants with issues related to parking validation system
Communicate professionally at all times with guests, clients, and teammates
Constantly move around the property by walking/standing for extended periods of time, sometimes for the entire duration of shift
All other duties as assigned
Keeping cleanliness of the workplace