Parking Enforcement Officer

St. Moritz Security Service•Chicago, IL

59d

About The Position

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry. No security program can be successfully implemented without quality people to execute the program. The ST. MORITZ DIFFERENCE is our PEOPLE. From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible. Job Summary: We are looking for a reliable and professional Parking Enforcement Officer. The successful candidate will play a key role in enforcing parking regulations and restrictions on foot for the City of Chicago. Strong willingness to work in the elements - heat, wind, snow, rain. The ability to stand, walk and run for extended periods.

Requirements

High school graduate or equivalent required.
Previous customer service experience is a plus.
Conflict management skills to handle sometimes confrontational situations with the public protesting a citation.
Computer literacy to enter data into handheld devices.
Must be on a payment plan for unpaid parking tickets in the City of Chicago.
Transportation to and from the client's Shift Briefing area is required.
Willingness to work in various weather conditions such as heat, wind, snow, rain, etc.
Ability to lift, push, and pull at least 25 pounds.
Ability to stand, walk, and run for extended periods.
Ability to bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

Previous customer service experience is a plus.

Responsibilities

Patrol Assigned Areas: Enforce parking regulations and restrictions on foot.
Team and Independent Work: Operate independently or with a team member, reporting to a field supervisor.
Issue Citations: Generate written and/or computer-based parking citations, and transfer citation data to a centralized system.
Customer Complaints: Resolve customer complaints in accordance with established policies and procedures.
Special Event Support: Provide enforcement support for events involving the Chicago Cubs, Chicago White Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears, and other city events as requested.
Outdoor Work: Work outdoors for entire shifts (6-8 hours) in all weather conditions, including rain, snow, and heat.