Parking Enforcement Officer

UT Southwestern Medical Center • Dallas, TX

4d

About The Position

The Parking Enforcement Officer is responsible for ensuring compliance with parking regulations and state laws to maintain safe and efficient traffic flow on campus. This role involves proactive and on-call investigation of parking complaints, issuing citations using a hand-held ticket writer, and identifying vehicles in violation or suspended status. Officers provide customer assistance with directions, parking information, and minor vehicle issues, while promoting voluntary compliance and improving campus traffic conditions.

Requirements

• High School Diploma or GED with work related experience
• 2 years of experience in a high public contact/customer service related position.
• (DRIVERS) DRIVERS LICENSE Must have and maintain a valid Class "C" Texas Driver License with an acceptable driver's record to utilize a university vehicle Upon Hire

Nice To Haves

• Enforcement experience

Responsibilities

• Interprets parking regulations and state laws to effectively enforce parking violations.
• Investigates and resolves parking complaints both proactively and on call by the dispatcher or other associated entities as assigned.
• Operates a hand-held ticket writer to identify scofflaws and vehicles in a suspended status. Notifies the supervisor of any unusual circumstances and when vehicles are in need of towing.
• Provides information to customers regarding general information, directions, and parking related issues. Parking related information will be provided in order to increase voluntary compliance, maintaining a positive traffic flow and to improve conditions for maneuvering internally on campus, and at the critical points of entrance and exit of campus facilities. Aids motorists who have stalled cars, flat tires, or who are locked out of their vehicles. Provides action and/or information regarding parking incidents when requested by the supervisor, administration, and/or the Traffic Parking Appeals Committee.
• Immediately reports criminal activity, traffic problems, and other campus related problems to the dispatcher.
• Directs vehicle and pedestrian traffic at assigned locations to ensure the safe flow of traffic. As directed, occasional overtime is required to assist with on campus special events.
• Recommends traffic control and parking sign improvements to the Parking Enforcement Supervisor.
• Assist with troubleshooting and resolving issues related to parking equipment, including gates and pay-on-foot stations.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees