Parking Enforcement Manager - City of Birmingham

JobsQuest•Birmingham, AL

11d

About The Position

The City of Birmingham is seeking to hire a Parking Enforcement Manager. This position directs and manages the City’s parking enforcement program by supervising civilian enforcement staff and coordinating operations across multiple districts and precincts citywide. The Parking Enforcement Manager establishes operational priorities, develops and implements procedures, and monitors performance to ensure consistent enforcement of municipal parking regulations in a high-volume urban environment. This role works closely with police command staff and other City departments, oversees program resources and reporting, and supports the continued growth and enhancement of parking enforcement operations.

Requirements

Experience in parking enforcement, public safety support services, municipal enforcement programs, or a related field.
Experience supervising the work of others.
Experience assisting with the development or implementation of departmental or program budgets.

Nice To Haves

Bachelor’s degree in Public Administration, Criminal Justice, Business Administration, or a related field from an accredited college or university.
Experience using parking enforcement software, citation management systems, or license plate recognition technology.
Experience with program coordination and operational oversight responsibilities.

Responsibilities

Manages the daily operations of a large city’s parking enforcement program by assigning work, monitoring enforcement activities, and coordinating parking enforcement deployment using enforcement software and operational schedules according to departmental procedures to ensure consistent citywide enforcement of parking regulations.
Develops operational procedures and enforcement strategies by reviewing program needs, analyzing enforcement data, and consulting departmental policies and municipal ordinances to improve program efficiency and consistency of enforcement.
Supervises parking enforcement civilian supervisors and their assigned staff by establishing work priorities, reviewing supervisory activities, and providing operational guidance using departmental policies and personnel procedures to ensure effective management of parking enforcement operations.
Coordinates parking enforcement activities with police command leadership, code enforcement units, and other city departments through meetings, operational plans, and communication protocols following departmental guidelines to ensure enforcement efforts align with broader public safety and operational priorities.
Monitors parking enforcement activity and compliance by reviewing citation records, enforcement reports, and operational data using enforcement management systems according to departmental reporting requirements to evaluate program effectiveness and identify operational improvements.
Represents the parking enforcement program at monthly Chief meetings by preparing and presenting operational updates, enforcement data, and program issues using departmental reports and enforcement system data according to departmental reporting procedures to inform leadership of parking enforcement activities and support operational decision-making.
Oversees the use and maintenance of parking enforcement equipment and vehicles by coordinating inspections, repairs, and equipment usage according to departmental policies and equipment management procedures to ensure officers have reliable tools to perform enforcement activities.
Maintains program documentation and operational records by compiling enforcement reports, tracking citation activity, and maintaining administrative files using department systems and reporting standards to support operational oversight and program accountability.
Assists with program expansion and staffing initiatives by coordinating hiring support activities, developing operational plans, and reviewing workload data according to departmental planning processes to support the growth and sustainability of the parking enforcement program.
Responds to parking enforcement issues and operational concerns by reviewing complaints, coordinating responses with enforcement personnel, and applying departmental policies and municipal parking ordinances to resolve issues and maintain effective enforcement operations.