Parking Attendant

Onni Group of Companies • Seattle, WA

6d • $27 - $28

About The Position

As a Parking Attendant, you'll supervise the parking operations of a large parking garage. In addition to building strong relationships with the in-house Property Management team, tenants of the buildings and outside service providers, you will be instrumental in forming the foundation upon which these parking structures are managed. This is an ideal opportunity for an individual who wants to be a part of fast-paced owner operated environment and wishes to take their career to the next level in a high-growth environment.

Requirements

• Understanding of parking management accounting concepts.
• Experience using and operating automated parking systems equipment.
• Excellent English communication skills, both verbal and written.
• Knowledge of operations on the Hospitality Industry strongly preferred.
• Must be able to stand in one place for extended periods of time, and to remain on feet for up to 8 hours.
• Working knowledge of Microsoft Office applications.
• Excellent Customer Service Skills.
• Familiarity with current regulations pertaining to safety and security.
• Must be a self-starter who can initiative and get along with people at all levels both in and out of the community.

Nice To Haves

• Previous experience with Yardi a plus.

Responsibilities

• Conduct daily inspections of the parking structure to ensure that appearance is always up to Onni standards.
• Oversee daily parking operations, including monitoring the parking kiosk, observing transactions, and ensuring smooth guest and employee parking experiences.
• Assist customers with all parking-related needs such as information, directions, validation sales, monthly parking sales, key card issues, jammed tickets, damaged tickets, credit card problems, and use of automated systems.
• Assist Movers with directions for Move-ins and Move-outs and enforce proper parking.
• Ensure all parking equipment is operational and promptly escalate any malfunctions or service needs to the maintenance and property management team.
• Prepare tenant parking statements, process collections, manage key card additions/deletions, and ensure tenant compliance with lease parking provisions.
• Provide excellent tenant service by responding to requests/problems in a timely and courteous manner and following up to ensure satisfactory resolution.
• Generate reports as needed (cashier report for each individual exit lane, DRs, Sales Journals, Reconciliation reports, payroll, ticket recap, additions/deletions of key cards, and validation sales).
• Coordinate contractor activity regarding the Parking Garage.
• Ensure that property management and 3rd party records are maintained.
• Secure assigned posts at entry points and welcome and greet guests.
• Ensure guests and residents are authorized to be inside a venue by checking identification, using registries and guest lists, and issuing wristbands or other security measures.
• Remind guests, residents, and employees of safety and security policies with an attitude of dignity and respect, maintaining a positive and fun environment.
• Roam the entire property on foot; monitoring and promptly reporting or resolving issues and assist front desk agents with situations throughout the property.
• Complete investigations and prepare written reports for incidents regarding medical emergencies, property loss and damage, or other criminal activity occurring on the property.

Benefits

• When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered.
• 3 weeks PTO
• Annual education allowance of up to $1,000
• Referral program
• Residential housing discount after 1 year of continuous employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees