Parking Attendant

ASM Global • Fort Lauderdale, FL

106d

About The Position

The Parking Attendant is a part-time, on-call, event-based position. Under the direct supervision of the Parking Manager and/or Parking Coordinator, the attendant is responsible for collecting payments for garage access, assisting with pay stations, directing vehicles, and maintaining garage operations at the Broward County Convention Center. The role also serves as a liaison between the facility and clients, ensuring client requirements are met and that all facility rules, regulations, and policies are followed.

Requirements

• High school diploma or GED required.
• Minimum of one year of customer service experience.
• Experience in convention centers, hotels, or similar settings is a plus.

Nice To Haves

• Experience using payment devices and pay stations.
• Strong communication, customer service, and problem-solving skills.
• Ability to remain flexible and adapt to changing situations.
• Capable of resolving issues and addressing complaints in a calm and professional manner.
• Ability to work under pressure and deliver accurate results.
• Able to follow written and verbal instructions with minimal supervision.
• Friendly, self-motivated, and enjoys working in a fast-paced environment.
• Comfortable communicating effectively with guests, clients, vendors, and coworkers.

Responsibilities

• Process credit card transactions for parking fees in a timely and accurate manner.
• Complete all necessary reports and paperwork related to the reconciliation of credit card transactions.
• Answer questions related to daily, event, monthly, and long-term parking options.
• Direct traffic into, within, and out of the parking garage.
• Provide excellent customer service and respond to inquiries from patrons and the general public.
• Maintain and responsibly use supplies, tools, and equipment necessary for job duties.
• Set up designated parking areas as assigned.
• Other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid vacation
• 401k plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED