Parking Attendant / Ambassador - Waianapanapa State Park

Reef Parking • Hana, HI

1d • Onsite

About The Position

The Parking Ambassador shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the location by providing excellent customer service to guests.  Note: Candidate must currently reside within a reasonable commute from Wai'anapa State Park.

Requirements

• Outstanding communication and customer service skills (ability to use smart devices and walkie talkies)
• Ability to work independently and in a team environment to meet Parking Program requirements
• Must enjoy working outdoors and engaging with the public, previous hospitality preferred.
• Must be flexible over a 7 day period for scheduling, including weekends and holidays
• Able to walk up to 4 miles, stand for up to 10 hours
• Able to bend, crouch, reach
• Occasionally lift up to 25 lbs.
• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Nice To Haves

• previous hospitality preferred

Responsibilities

• Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner
• Directing visitors to appropriate parking spaces or waiting areas
• Monitoring activity of local visitors and tourists; scanning reservations for non residents
• Notifying State Parks employees of any issues
• Periodically review the occupancy of facility to determine if lot is full and act per instructions
• Other duties and responsibilities as assigned.
• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Benefits

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees