Parking Assistant Part-Time CRMH

Carilion Medical Center • Roanoke, VA

1d

About The Position

The Parking Assistant provides safety, assistance and information to patients, guests and staff entering or exiting facility including valet parking services and traffic control.

Requirements

• Education: High School Graduate or GED required.
• Experience: Two years related experience in customer service or parking.
• Licensure, certification, and/or registration: Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.
• Other Minimum Qualifications: Must have strong communications skills, be hospitable, calm, have tact, diplomacy and be professional in all situations.

Responsibilities

• Manages flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.
• May direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
• Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
• Cross-trains in all parking areas.
• May notify nurses when patient arrives
• Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
• Drives, inspects and manages maintenance for all vehicles.
• Provides after hours transportation for special groups or tours.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.).
• Drives vehicles to overflow lot as needed.
• Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage.
• Tracks and reports daily ticket count for Guest Services.
• Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de-escalating situations occurring in parking areas with hostile guests.
• Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees