Parking Ambassador (PT) - Highmark Stadium

JMH Companies•Buffalo, NY

5d•$16 - $16•Onsite

About The Position

The Parking Ambassador is responsible for creating a positive and professional first impression for all guests while ensuring a safe, efficient, and welcoming parking experience. This role combines guest service and traffic direction duties, ensuring vehicles are guided safely into appropriate areas while maintaining the overall appearance and operation of the facility.

Requirements

High School diploma or GED.
Excellent communication and interpersonal skills.
Ability to provide friendly, professional customer service.
Must be able to stand and/or walk for an entire shift.
Must be able to complete repetitive motions such as waving a flag.
Must be able to lift up to 25 pounds.
May be required to bend, push, twist, and pull objects repetitively.
Must be able to work outdoors in all weather conditions, including rain, heat, cold, and humidity.

Nice To Haves

Valid driver’s license (not required).
Previous customer service or parking operations experience.
Six (6) months or more of work experience in a related field.

Responsibilities

Provide an exceptional guest experience through prompt, courteous, and safe service while supporting traffic flow and facility operations.
Direct and guide vehicles into parking areas using approved flagging techniques.
Greet all guests using the Premium Parking’s customer service standards.
Answer customer questions regarding parking rates, directions, and local information.
Assist customers in resolving concerns or complaints in a professional and friendly manner.
Maintain cleanliness and order of the parking area, removing debris and changing trash liners as needed.
Report safety or security concerns immediately to supervisory staff.
Update or move signage as directed.
Maintain a professional appearance in full uniform, including name tag.
Adhere to all company policies and safety procedures.
Perform other duties as assigned