Park Services Supervisor

Wet 'n Wild Water Park • Greensboro, NC

3d • Onsite

About The Position

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Park Services Supervisor and lead a team dedicated to maintaining cleanliness, safety, and operational excellence. If you’re passionate about leadership, thrive in a fast-paced environment, and love creating exceptional guest experiences, start mak Finish ing your own luck today!
Applicants must be at least 18 years of age.
WHAT OUR PARK SERVICES SUPERVISORS DO
Our Park Services Supervisors oversee the cleanliness and safety of the park, ensuring high standards of Guest service and operational efficiency. You’ll lead a team, enforce safety protocols, and maintain a welcoming environment for all Guests.
A PARK SERVICES SUPERVISOR’S DAY-TO-DAY
Assist in all operational functions to maintain cleanliness, safety, and Guest satisfaction.
Direct and supervise the daily activities of Park Services team members.
Conduct daily inspections of all Guest areas and facilities to ensure they meet company standards.
Ensure company policies and procedures are followed at all times.
Provide guidance and direction to Park Services team members to ensure efficient operations.
Maintain high organizational quality standards for the team.
Assist with training and coaching team members to ensure adherence to safety and cleanliness protocols.
Monitor and evaluate team performance, providing feedback as needed.
Ensure all Guests have a positive and safe experience within the park.
Enforce safety protocols and cleanliness standards throughout all park areas.
Address Guest inquiries, concerns, and complaints in a professional manner.
Assist with emergency response procedures and ensure all incidents are properly reported.
Ensure accuracy and safety of company funds for assigned locations.
Assist in maintaining adequate inventory levels of cleaning supplies and equipment.
Support budgeting and cost-control measures related to park operations.
Collaborate with other departments to maintain a seamless Guest experience.
Perform other duties as assigned to support park operations.

Requirements

• Minimum age: 18 years.
• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Nice To Haves

• Prior leadership experience preferred.

Responsibilities

• Assist in all operational functions to maintain cleanliness, safety, and Guest satisfaction.
• Direct and supervise the daily activities of Park Services team members.
• Conduct daily inspections of all Guest areas and facilities to ensure they meet company standards.
• Ensure company policies and procedures are followed at all times.
• Provide guidance and direction to Park Services team members to ensure efficient operations.
• Maintain high organizational quality standards for the team.
• Assist with training and coaching team members to ensure adherence to safety and cleanliness protocols.
• Monitor and evaluate team performance, providing feedback as needed.
• Ensure all Guests have a positive and safe experience within the park.
• Enforce safety protocols and cleanliness standards throughout all park areas.
• Address Guest inquiries, concerns, and complaints in a professional manner.
• Assist with emergency response procedures and ensure all incidents are properly reported.
• Ensure accuracy and safety of company funds for assigned locations.
• Assist in maintaining adequate inventory levels of cleaning supplies and equipment.
• Support budgeting and cost-control measures related to park operations.
• Collaborate with other departments to maintain a seamless Guest experience.
• Perform other duties as assigned to support park operations.

Benefits

• Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
• $1 arcade play
• All‑day play at Boomers, FECs & Waterparks
• Friends & family discounts
• Food & beverage discounts
• Special discounts on parties and group events
• Perks start on your first day

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees