Park Operations Summer Intern (Ride Operations)

SeaWorld•San Diego, CA

1d•Onsite

About The Position

Dive into the inaugural year of the SeaWorld San Diego Summer Internship Program, an exciting new opportunity designed to give students meaningful, real-world experience in a dynamic theme park environment. As this inaugural year launches, interns will play an important role in shaping a program that will grow for years to come. Internships are open to undergraduate students who are currently pursuing a degree from an accredited college or university. At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

Requirements

Ability to able to climb stairs
Ability to work comfortably outdoors at heights up to 150 feet (350 ft for Skytower)
Strong written/verbal communication skills; able to read, write and speak English
Strong ability to respond effectively to inquiries or complaints from team members, customers, regulatory agencies, or contractors
Proficiency with Microsoft Office applications and SAP
Excellent written and verbal communication skills with strong interpersonal abilities
Ability to ensure accurate follow-through on all aspects of contract compliance in accordance with corporate legal and capital project controls and procedures
Must have a high school diploma or equivalent
Currently enrolled in an undergraduate program
Willingness to work a flexible schedule, including weekends and holidays
Able to stand, walk, and work for prolonged periods in various weather conditions
Consistently practices safe work habits, including using personal protective equipment and lifting safety protocols
Willing to comply with all organizational grooming guidelines and employment standards
Valid driver’s license and the ability to obtain a park license
Must have 5 days of open availability, including weekends and holidays

Responsibilities

Oversee the daily operation of ride operators
Complete daily safety checklists, including test rides
Ensure a safe environment for all ambassadors, guests, and animals
Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching
Ensure compliance to all state/federal regulations, park policies, and department procedures
Create and maintain unit’s team rotation grid
Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
Respond to guest and ambassador needs
Report to Supervisors and Managers regarding the status of projects
Oversee completion of daily opening and closing procedures
Utilize problem-solving skills to ensure positive guest resolutions as needed
Communicate professionally and effectively with Ambassadors, Vendors and our Guests
Perform other duties as assigned
Occasionally assist other locations and areas in the park as needed