Park Events and Information Booth Assistant

Friends of Waterfront Park•Seattle, WA

10d•$23 - $29•Onsite

About The Position

This role delivers comprehensive onsite support across administration, logistics, artist coordination, and public engagement. It also assists with program operations to ensure smooth execution and a positive experience for all participants.

Requirements

An interest in community-centric programming in an urban outdoor space
1+ years of experience supporting public programs and events with a focus on hospitality and proactive customer service
Comfortability with public speaking and working directly with the public
1+ years of experience providing administrative support
An interest in propelling diversity, equity, and inclusion to the forefront of your work
Ability to lead small projects independently or with groups
Experience using Microsoft Office Suite (Outlook, Word, Excel) and Microsoft Teams
Able to work independently and collaboratively
Desire to contribute to a positive workplace culture
Ability to multitask and prioritize
Demonstration of initiative and creative, cooperative problem-solving

Nice To Haves

Experience with applications such as Asana (or other project management software
An interest and background in public programming, outdoor arts and culture, recreation, and environmental stewardship is welcome
Excellent planning, organization, and communication skills
Oral and/or written fluency in multiple languages a plus

Responsibilities

Support the execution of performances, festivals, exhibits, filming, recreation classes, pop-ups and other public events, working closely with the following departments: Marketing and Communications, Production, Community Impact and Programs, and Park Experience
Act as the main point of contact and frontline hospitality for program partners, including giving an orientation of the space and other staff/support people, cross checking their setup and breakdown needs, and asking for feedback. Ensure the program partner has a positive and easy experience with Friends
Work outdoors to facilitate various public programs, including setup, breakdown, check-ins and registrations, and on-site presence
Maintain public programming hospitality and supplies, tracking inventory and coordinating supply orders.
Track visitor information, including checking in attendees and collecting waivers.
Take event photos and put up on site signage.
Complete end-of-program reports, including documenting program participant numbers and ensuring all data and program numbers get properly entered into the internal database
May be asked to assist with internal and external correspondence, documents, and presentations for multiple audiences including staff, community partners, and artists
Support the capturing and monitoring of metrics and data.
Make announcements on stage and introduce artists and program partners.
Help welcome and serve as the first point of contact with all park visitors and program attendees for events ranging from 10-4,000 people.
Staff the Info Booth including, but not limited to the following: Support the set up and break down of the info booth (including flyers, signage, etc.), ensuring it is clean and presentable.
Maintain info booth materials and equipment, track inventory and organize all supplies in a professional manner.
Actively engage with the public, initiating conversations and fostering a welcoming atmosphere using a variety of topics including, but not limited to information about events, the Waterfront Park, ways to donate, etc.
Solicit survey responses.
Encourage email newsletter sign-ups.
Engage the public through interactive games and handing out SWAG, such as the spin wheel and plinkko board.
Manage the rental or sharing of accessibility resources such as sensory kits, ear plugs, wheelchairs, etc.
Collaborate as a member of the Friends team, providing thought partnership and support as needed.
Work collaboratively with and learn from the entire organization, and with external partners, stakeholders, and community.
Contribute to an inclusive workplace culture and adhere to Friends’ Community Agreements.
Engage in regular conversations about race and equity through all-staff meetings, training.
Incorporate values of DEAI in all facets of this job and when collaborating across teams.
Incorporate the org-wide value/ethos of centering community throughout work (e.g., attend community events, seek out and listen to diverse communities and perspectives).
Contribute to organizational culture by participating in team building activities to help build a fun, welcoming, and productive workplace.