Parent Support Specialist

Wellpoint Care Network•West Bend, WI

6d•Hybrid

About The Position

Our next Parent Support Specialist - Comprehensive Community Services will be responsible for the development, implementation, coordination, and provision of parent support model and services to families involved in the Comprehensive Community Services program. The individual in this position would lead the development of parent support material for Wellpoint including parent education content, coordination of parent support programming and services, as well as providing direct parent support services to parents of children in the CCS Program. This individual will also be responsible for the training of other staff in the parent support model and material.

Requirements

Bachelor’s degree in social work, Psychology, Education, or other human service related field required.
Two years post Master’s experience working with children, adolescents and families preferred.
Training in or willingness to be trained in trauma informed, relationship focused, evidence-based family education material, i.e., TBRI.
Ability to develop, implement, coordinate, and provide parent support and psychoeducation.
Able and willing to train other staff in the identified material.
A valid Wisconsin Driver’s License or occupational driver’s license, reliable transportation and insurance is required. Required reliable transportation to conduct on-site learning throughout the state.
Demonstrate an ability to effective understanding and practice of cultural humility and ability work and communicate respectfully with individuals from diverse backgrounds.
Proficient in the usage of computer software; demonstrate an understanding of computer file systems and databases, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
Physical exam, drug screen, motor vehicle report, and background checks are required for this position.

Nice To Haves

Master’s degree in social work, Psychology, Education, or other human service related field preferred.

Responsibilities

Completes and maintains training as a “train the trainer” in identified support and education model, i.e., TBRI
Leads development of parent support services and material.
Provides training to other staff in identified parent support model.
Performs parenting assessments, including interviews and screens for new referrals using trauma informed and recovery-oriented perspective.
Develops, directs, and implements parenting support plans, interventions, skill training, and crisis management as applicable.
Effectively links parents with community resources and support systems, as appropriate, including referral to other services and monitoring of involvement.
Develops a network of community support and resources and connects parents with these resources as appropriate.
Demonstrates relationship building and information sharing supporting a collaborative system of care.
Establishes and maintains working knowledge of the WCHSD programs, resources, and supports.
Completes all necessary paperwork timely and utilizes trauma informed, strength-based language.
Communicates effectively through verbal, non-verbal, and written communications .
Maintains client files in accordance with program policies and participates in quarterly review of files.
Continually seeks to improve skills through training and demonstrates high level of self-direction .
Attends all required trainings of the Agency .
Actively participates in clinical consultation individually and team driven.
Dependable with commitments and demonstrates follow through
Flexible in response to change and displays a willingness to take on new job responsibilities.
Participates in assigned meetings, events and learning as required.
Other duties as assigned, including serving in a coverage role for other department members.
All employees will be evaluated on their demonstration of a consistent commitment to the Agency’s Seven Essential Ingredients and engagement in the strategic initiatives of the organization. This will be measured by their active participation in committees and workgroups, and by their communication and practice within their daily work and in the community.