Parcel Shipping Associate
About The Position
The Parcel Shipping Associate plays a key role in ensuring accurate and timely movement of equipment through our warehouse and ecommerce sites. This position is responsible for handling all aspects of small package and parcel shipping — from packing and staging odd-sized and fragile industrial equipment to verifying part numbers and inspecting quality pre-shipment. In addition, the role supports our ecommerce/eBay by fulfilling online orders, assisting customers, and helping resolve issues. The Parcel Shipping Associate acts as a link between the warehouse floor and online sales, keeping inventory flowing smoothly, accurately, and safely.
Requirements
- High School Diploma preferred
- A minimum of 2 years related experience
- Previous experience in shipping, receiving, or warehouse operations.
- Forklift experience required.
- Customer service skills: problem-solving, issue resolution, and professional communication.
- Ability to lift 50+ lbs regularly.
- Strong attention to detail and accuracy in verifying parts and paperwork.
- Reliable, team-oriented, and safety-conscious.
Nice To Haves
- Thorough knowledge of industrial equipment a plus
- Familiarity with SpeedyPacker or similar packaging equipment preferred.
- Experience with eBay or other e-commerce platforms a plus.
Responsibilities
- Safely operate a forklift to pick and move equipment.
- Pack equipment using SpeedyPacker, stretch wrap, banding, and other protective materials.
- Handle odd-sized and used industrial equipment with care, ensuring secure shipments.
- Pull, pick, and stage items accurately for shipping.
- Verify part numbers, quantities, and quality of outgoing items.
- Inspect equipment for defects or damage and report issues.
- Assist with receiving inbound deliveries, including triaging equipment for listing.
- Support additional warehouse duties such as inventory audits, listings, and general organization.
- Provide customer service support, including resolving order issues, coordinating shipping details, and ensuring customer satisfaction.
- Assist with ecommerce operations: monitoring orders, answering buyer questions, and helping resolve disputes or returns as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
