ESSENTIAL DUTIES AND RESPONSIBILITIES Provides pre-hospital advanced life support care from the initial contact until patient care is relinquished to the accepting medical facility; maintains thorough patient care documentation in a timely manner. Practices within his/her scope of practice as defined by the State of Illinois/Wisconsin and Mercyhealth. Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences. Communicates educational needs to the program leadership. Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures. Performs advanced skills and procedures as approved by Mercyhealth. Maintains documentation of required licensure, certifications, continuing education, and safety training, OSHA and HIPAA training, clinical rotations, and advanced procedures. Attends educational programs as required by the medical director. Serves as a role model, educator and clinical resource. Participates regularly in departmental activities, simulation, projects and committees (to include research and publishing opportunities). Maintains awareness of current issues related to pre-hospital care through participation in professional activities, i.e., national, state legislative--elected or appointed. Acts as a preceptor and/or participates in on-boarding/orientation of new partners and students. Clearly communicates program goals and objectives. Knowledgeable in use and routine maintenance of all equipment and supplies used by Mercyhealth. Responsible for reporting medical equipment failures and taking initial steps to ensure repair of equipment as directed. Maintains adequate supplies within program transport vehicles to deliver patient care. Assist with the routine maintenance of the ambulance, equipment and facilities to ensure a clean, orderly, and professional appearance to insure rapid response to all transport requests. Functions as a medical flight member by attending pre-mission briefings, mission debriefings and completes necessary documentation. Assists in pre-mission liftoff checklist and assists pilot as requested, i.e., radio, navigational, and visual observation activities. Complies with safety standards to assure safety of self, medical personnel, patient, and equipment. Conducts aircraft safety briefings as needed. Functions as a CCTT ground team member by attending pre-call briefings and post-call debriefings. Assists in pre-call, i.e., radio, navigational, and weather observation activities. Complies with safety standards to assure safety of self, medical personnel, patient, and equipment. Conducts safety briefings as needed. Participates regularly in Mercyhealth meetings, activities, projects and committees (to include research and publishing opportunities). Participates in patient and referring institution follow-up and planned outreach marketing and education activities. Maintains a clean work and patient environment. Processes orders in an accurate and timely manner. Answers the telephone and call lights appropriately provides information or relays messages to patients and staff. Maintains and orders supplies- Including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies within departments/ambulances. Performs venipuncture, IV access, 12-lead acquisition, blood glucose analysis, and CPR as ordered/directed. Serves as a resource to neonatal/pediatric partners. Performs advanced skills and procedures as approved by Mercyhealth. Floats to outlying Mercyhealth facilities (Janesville, Rockford, Walworth, Harvard) based on identified needs/staffing models. Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed. CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED