Paralegal

Amentum•Washington, DC

51d•$26

About The Position

Communication with our claimants is an essential part of the daily work at the September 11th Victim Compensation Fund (“VCF”). The Correspondence Team is responsible for the generation and quality control of all outgoing correspondence - which spans acknowledgements, notifications, requests for information, and decision letters - to our claimants and their attorneys on behalf of the Fund. The timely and accurate production of the various written communication is critical to the complete review of our claims and the issuance of payment on those claims. Under the direction of VCF Correspondence Manager, Paralegal will perform the following tasks while complying with established VCF and Correspondence Standard Operating Procedures.

Requirements

Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location
One year of legal training or legal experience or at least two years of college education may be substituted for the paralegal certificate. Additionally, at least one year of litigation paralegal experience or project experience (as related to the task order) is required
Demonstrated ability to work alone (with supervisory support) or in a team environment following Correspondence SOP
Familiarity with common office software, including Microsoft (“MS”) Word, MS Excel, MS Outlook, MS PowerPoint, MS SharePoint, Adobe Acrobat, and Google Chrome
Must have excellent writing skills and oral communication capabilities.

Nice To Haves

Able to work closely and professionally with the VCF Special Master’s Office, Helpline and Intake Teams, and colleagues in the PAAQC teams
Consistently and accurately perform detailed work under pressure
Pay close attention to detail, deadlines and quality control
Read and follow instructions and VCF and Correspondence Standard Operating Procedures
Develop a comprehensive understanding and knowledge of all correspondence templates, inserts, forms, and applications, under the guidance of the Correspondence Manager and Team Lead
Understand task objectives and the context of those tasks as they relate to correspondence requests

Responsibilities

Generate outgoing daily correspondence using SOP template under supervision by the Correspondence Manager and Team Lead
Track and complete ad hoc and custom correspondence requests
Perform quality control on their own work product, including but not limited to: Assessing addresses for completeness and accuracy Confirming standard letter types conform to expected layout and content, based on pre-established templates Confirm that certain claim-specific data was transferred to the relevant letters correctly, such as eligible conditions and Missing Information requests
Ensure all daily correspondence is mailed and uploaded to claims daily
Complete tracking spreadsheets and report on task progress as required
Conduct routine database searches
Support other PAAQC teams – Payment, Appeals, Assessment/Claim Review Support, Quality Review, and Cold Review– when requested