210410 Palm Beach F/B Supervisor

Moody Gardens, Inc.•Galveston, TX

1d•$15 - $15

About The Position

Under the direct direction of the Concessions Manager, The Palm Beach Concession Supervisor will supervise daily concession operations, maintain service and product quality and ensure the customer’s needs are met or exceeded. Constant training of the staff will be the main objective. PB Concession Supervisor will work closely with the Manager to maximize revenue and net profit by controlling operating expenses.

Requirements

High School diploma or equivalent required
Must obtain TABC & Food Handlers Certification prior to beginning work
Must be reliable and responsible
Must have strong communication and people management skills
Computer and POS Knowledge
Must have a pleasant personality and cooperative attitude
Ability to remain on feet standing or walking for entire shift
Ability to lift up to 50 pounds
Ability to perform tasks that require bending, stooping, and reaching

Nice To Haves

College Degree preferred
3-5 years prior Managerial experience preferred

Responsibilities

Maintain a Guest focus while performing duties
Always assume 100% responsibility for quality guest experience
Schedule staff accordingly in order to keep the department properly manned at all times
Follow up and check on the job training
Attend all daily morning briefings held by the Executive Chef
Hold daily meeting with the staff to review the daily operation, and to discuss past performance that can be improved
Recognize VIP’s and regular guests when walking out into the concession areas
Make sure hygiene standards are strictly followed as per F&B department standards
Supervise the overall service operations
Regular training to be conducted for all staff and to ensure that they participate in all cross training conduct by the training manager
Ensure that all standards set for food presentation, quality and quantity are met and monitored in order to provide and increase service standards
Supervise the beverage stock, condiments and operating equipment taken is returned to the designated storeroom in a proper way
Assist in minimizing overtime and casual staff
Under guidance from the Manager be Responsible for the distribution of the daily instructions and rules to the employees
Ensure temporary outlets are set up properly and meet all health and safety codes
Help to maintain all equipment and inventory control
Responsible for the departments smooth operation on a daily basis
Control wastage and contribute to cost saving measures as instructed by the Executive Chef
Ensure full adherence to Moody Gardens policies and procedures and operating legalities
Ensure all information received by the Executive Chef and Concessions Manager is followed accurately
Attend all training conducted by the personnel department
Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens