Padua Case Manager - Western Headquarters - FT

GOODWILL INDUSTRIES GROUP•South Bend, IN

3d•$55,000•Onsite

About The Position

To provide support to clients in their journey out of poverty through Padua’s client driven and research backed approach, delivering transformational interactions that empower individuals to create a bigger brighter future while achieving overall well-being and financial self-sufficiency through strengths based holistic case management and clinically informed interventions. This position reports to the Padua Program Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Requirements

Master’s degree in clinical social work or a related field, or a combination of education and relevant experience.
Strong interpersonal and communication skills with the ability to build trust, engage clients effectively, and collaborate with internal teams and community partners.
Ability to read, comprehend, and interpret written instructions, correspondence, policies, and service plans.
Ability to clearly and professionally document case notes, assessments, and client progress in a timely manner.
Ability to present information effectively in one on one and small group settings with clients, coworkers, and partners.
Demonstrated ability to apply critical thinking, problem solving, and sound judgment in situations with multiple variables and limited standardization.
Working knowledge of basic mathematical concepts including calculating rates, ratios, percentages, and interpreting simple data or charts for case management and reporting purposes.
Strong organizational and time management skills with the ability to manage an active caseload and meet agency benchmarks and deadlines.
Ability to adapt to change, maintain professionalism, and apply trauma informed and strengths-based practices in a client driven environment.
Ability to pass a criminal background check and drug screen.
Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.
Authorized to work in the United States.

Nice To Haves

Flexible availability.
Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Responsibilities

Support client efforts toward self-sufficiency by identifying opportunities for growth and removing barriers to success.
Conduct comprehensive client assessments using a narrative-based approach to develop individualized strengths-based service plans.
Monitor and guide client progress using clinically informed interventions to maintain engagement and advancement toward goals.
Engage clients in the service planning process to ensure understanding of goals target dates and required actions.
Assist clients with identifying multiple paths toward success by supporting informed decision making and problem solving.
Collaborate closely with a case worker partner to provide timely case management documentation and ongoing communication with clients.
Maintain an active and engaged caseload with the case worker partner that meets client goals and agency benchmarks.
Work collaboratively with other internal teams to support agency wide goals and client success.
Maintain current knowledge of social work theory emerging trends and best practices to ensure high quality service delivery.
Other duties as assigned by supervisor.