PACS Administrator - Remote - Nationwide

Vituity•Sacramento, CA

49d•$91,130 - $113,915•Remote

About The Position

Remote, Nationwide – Seeking PACS Administrator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Administer, configure, and maintain enterprise PACS/RIS/VNA/voice dictation environments (Picture Archiving and Communication System/Radiology Information System/Vendor Neutral Archive) (e.g., Sectra, Agfa, Fuji Synapse, Philips IntelliSpace, GE, Nuance) including installations, upgrades, patches, test/production change control, and disaster recovery. Collaborate with vendors to integrate PACS with other clinical locations. Monitor image workflows end-to-end, manage routing/prefetch rules, queues, retries, and storage lifecycle; resolve exceptions to ensure complete, timely capture and retrieval. Maintain integration interfaces (DICOM, HL7, IHE profiles) with EMR/RIS/modalities; collaborate with vendors and internal teams to troubleshoot connectivity and message mapping issues. Perform QA reviews and auditing of imaging data integrity, study merges/splits, worklist accuracy, hanging protocols, and modality worklist; document standard operating procedures and controls. Partner with Imaging leadership on workflow design, downtime procedures, and continuous improvement; serve as the radiology technology liaison to IT. Oversee the daily operations of the PACS, performing regular maintenance and conducting quality control audits. Ensure the efficient storage and retrieval of medical images, implementing routing solutions and performing backups and archiving. Identify mismatches in patient demographics, accession numbers, or study descriptions. Reprocess or resend failed HL7 messages after validation. Test message integrity, field mapping, and segment structure (MSH, PID, OBR, OBX) prior to go-live. Provide tier-1/2 support for imaging apps and peripherals (viewers, dictation mics, 3D, CD import, workstations), escalating to tier-3/vendors when needed; manage tickets, SLAs, user accounts and access, as well as knowledge base articles specific to imaging/radiology. Enforce security & compliance (HIPAA, access controls, encryption, patch cadence, audit trails); participate in change management and after-hours on-call for critical incidents. Train end users (radiologists, techs, clinicians) on best practices; collect feedback and drive usability improvements. Act as a point of contact between the radiology department, other clinical departments, and vendors to document system status during emergencies.

Requirements

3-5 years in PACS administration/Imaging informatics or Radiology IT support in a healthcare setting required.
Hands-on with DICOM, HL7, IHE, modality worklist, routing, and viewer configuration required.
Solid Windows Server/Client, AD, basic SQL/log analysis, and scripting (PowerShell or similar) required.
Proven incident/problem/change management and vendor coordination experience required.
Associate’s or Bachelor’s Degree in Radiologic Technology, Information Technology, or a related healthcare field and 3 years of practical experience preferred.
Proficiency with DICOM.
Familiarity with HL7.
Strong understanding of radiology, IT, and clinical workflow.
Effective communication skills for the collaboration across clinical, technical, and vendor teams.
Ability to effectively train and support end users.
Strong problem-solving abilities.
Ability to independently manage multiple priorities, projects, and deadlines.
Meticulous attention to detail to ensure data integrity and compliance.

Nice To Haves

CIIP, PARCA, CPAS, CDIP, and CPSA certifications are beneficial but not required.

Responsibilities

Administer, configure, and maintain enterprise PACS/RIS/VNA/voice dictation environments (Picture Archiving and Communication System/Radiology Information System/Vendor Neutral Archive) (e.g., Sectra, Agfa, Fuji Synapse, Philips IntelliSpace, GE, Nuance) including installations, upgrades, patches, test/production change control, and disaster recovery.
Collaborate with vendors to integrate PACS with other clinical locations.
Monitor image workflows end-to-end, manage routing/prefetch rules, queues, retries, and storage lifecycle; resolve exceptions to ensure complete, timely capture and retrieval.
Maintain integration interfaces (DICOM, HL7, IHE profiles) with EMR/RIS/modalities; collaborate with vendors and internal teams to troubleshoot connectivity and message mapping issues.
Perform QA reviews and auditing of imaging data integrity, study merges/splits, worklist accuracy, hanging protocols, and modality worklist; document standard operating procedures and controls.
Partner with Imaging leadership on workflow design, downtime procedures, and continuous improvement; serve as the radiology technology liaison to IT.
Oversee the daily operations of the PACS, performing regular maintenance and conducting quality control audits.
Ensure the efficient storage and retrieval of medical images, implementing routing solutions and performing backups and archiving.
Identify mismatches in patient demographics, accession numbers, or study descriptions.
Reprocess or resend failed HL7 messages after validation.
Test message integrity, field mapping, and segment structure (MSH, PID, OBR, OBX) prior to go-live.
Provide tier-1/2 support for imaging apps and peripherals (viewers, dictation mics, 3D, CD import, workstations), escalating to tier-3/vendors when needed; manage tickets, SLAs, user accounts and access, as well as knowledge base articles specific to imaging/radiology.
Enforce security & compliance (HIPAA, access controls, encryption, patch cadence, audit trails); participate in change management and after-hours on-call for critical incidents.
Train end users (radiologists, techs, clinicians) on best practices; collect feedback and drive usability improvements.
Act as a point of contact between the radiology department, other clinical departments, and vendors to document system status during emergencies.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP, travel assistance, and identify theft included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees