PACE Homecare Coordinator

Chapters Health•Fort Myers, FL

1d•$16 - $24

About The Position

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits day 1 Mileage reimbursement Schedule-Monday-Friday-Days Essential Functions The following job description represents the position’s essential functions necessary to be successful. Supervisory Responsibilities Direct None Indirect Scheduling of all assignments Decision Making Latitude Individual Decision Making Parameters Within scope of daily performance of position. In Collaboration with Management Any decision beyond daily function of position Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with professionalism and mutual respect for all. The requirements in this job description are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.

Requirements

High school diploma or general education degree (GED) is required.
Must have one or more year’s experience with a frail or elderly population.
Must possess a valid Florida driver’s license, current auto insurance, and reliable transportation.
Active BLS for healthcare professionals from the American Heart Association or Red Cross.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to communicate, concentrate and document effectively and accurately.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.

Nice To Haves

Experience working with outside agencies and customer service experience is preferred.

Responsibilities

Responsible for the development and implementation of homecare services for program participants.
Assess the homecare needs of a frail elderly population, and identify and develop specific plans of care.
Collaborate with other disciplines to ensure that quality services are provided to meet participant needs.
Maintain an awareness of patient/family/caregiver needs and problems.
Coordinate and authorize all durable medical equipment, consumable supplies, environmental adaptations and other home services.
Coordinate scheduling of outside agency staffing and agency education, specific to PACE requirements.
Perform computer entry to include patient care and demographic data, timesheets, careplans and reports.
Computer input is independently updated as needed and accurately entered in a timely manner.
Reports, lists and other data are generated accurately and timely.
Distribute all changes of information.
Proactively and independently prepare reports.
Anticipate needs based on activities of team.
Communicate and collaborate with members of the IDT in care and services to patients/families.
Demonstrate collaborative communication.
Actively participate in Interdisciplinary team meetings.
Review invoices for PACE Home Services, monitor requisitions as appropriate.
Conduct annual Home Care Service Agency audit.
Process service requests for homecare needs as required.
Facilitate coordination, delivery and pickup of DME/supplies.
Seek assistance/clarification when needed.
Vendor receives specific information and reports minimum dissatisfaction.
Data entry is complete for items needed and ordered, date and initial order number, time needed and other special information.
Patient/family/caregiver satisfaction.
Provide external/internal customer service.
Communicate and collaborate with members of the IDT in care and services to patients/families in a friendly and positive manner.
Provide assistance to staff members in locating documentation and/or information.
Answer questions from the health care community appropriately.
Conduct unscheduled home visits as requested by IDT to ensure compliance with POC.
Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job.
Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
Assist with special projects, as requested.
All other job duties as may be assigned.