Cloverkey 149 - P/T Gift Shop Sales Associate at Baylor Scott & White MC-Centennial - $13/hr

Cloverkey LLC•Frisco, TX

53d•Onsite

About The Position

Cloverkey is a trusted name in retail gift shops within hospital systems, operating as a family-owned business built on values of hard work, integrity, and exceptional customer service. The company is seeking a Part-Time Sales Associate who embodies these qualities and is ready to contribute to a fast-paced, purpose-driven environment where their role directly impacts organizational success. The Sales Associate is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and accurately handling cash transactions. This role involves assisting customers, adhering to company policies, and fostering positive relationships with hospital contacts and volunteers.

Requirements

High School Diploma or equivalent
Stand for long periods of time
Strong customer service skills with the ability to build rapport with customers
Excellent phone etiquette and communication skills
Basic math skills for processing transactions
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong sales skills with the ability to upsell and cross-sell products
Effective time management skills to prioritize tasks and meet deadlines
10-PANEL DRUG SCREEN
QUANTIFERON GOLD TB TEST
INFLUENZA VACCINE

Nice To Haves

Previous experience in gifts sales or a related field

Responsibilities

Provide exceptional customer service to every customer who enters the gift shop, including greeting upon entry, thanking for purchase, and inviting back upon exit.
Meet store performance objectives, including daily and monthly sales goals.
Follow Corporate and Store Manager directions for supporting events.
Clock in and out according to the scheduled work slot to ensure the store stays within its budgeted hours allotment for the week.
Ensure the store is clean and looks its best, including dusting shelves, cleaning trash and spots, organizing items displayed according to corporate standards, and maintaining general cleanliness.
Follow any special cleanliness requirements related to infection prevention, cleaning surfaces as per the gift shop schedule and instructions.
Handle cash, including counting down the register drawer to ensure accuracy at the start of every shift.
Count the drawer in the presence of the incoming employee (or Store Manager) during a shift change.
Follow company policy for taking credit cards and other forms of payment (e.g., cash, payroll deduction, hospital charge account).
Properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10.
Follow hospital and Cloverkey policies related to personal appearance, attendance, and customer service.
Demonstrate knowledge of the hospital contact and an understanding of the importance of maintaining a good relationship with the hospital.
Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable).