Cloverkey 104 - P/T Gift Shop Sales Associate at Medical City Arlington - $13/hr

Cloverkey LLC•Arlington, TX

43m•Onsite

About The Position

Cloverkey is a family-owned business operating retail gift shops within hospital systems, built on values of hard work, integrity, and exceptional customer service. They are seeking a Part Time Sales Associate who embodies these qualities. The Sales Associate's primary responsibilities include delivering exceptional customer service, supporting store goals, maintaining a clean store environment, and accurately handling cash transactions. This role also involves assisting customers, adhering to company policies, and fostering positive relationships with hospital contacts and volunteers.

Requirements

High School Diploma or equivalent
Stand for long periods of time
Strong customer service skills with the ability to build rapport with customers
Excellent phone etiquette and communication skills
Basic math skills for processing transactions
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong sales skills with the ability to upsell and cross-sell products
Effective time management skills to prioritize tasks and meet deadlines

Nice To Haves

Previous experience in gifts sales or a related field is preferred

Responsibilities

Provide exceptional customer service to every customer who enters the gift shop.
Greet every customer upon entry into the shop, thank them for their purchase, and invite them back as they exit the shop.
Meet store performance objectives, including daily and monthly sales goals.
Follow Corporate and Store Manager directions for supporting events.
Clock in and out according to the scheduled work slot to ensure the store stays within its budgeted hours allotment for the week.
Ensure the store is clean and looks its best.
Dust all shelves, remove any trash from the gift shop floor, clean spots, organize items displayed according to corporate standards, and maintain a generally clean and tidy store.
Perform any special cleanliness requirements related to infection prevention.
Clean surfaces as per the gift shop schedule and instructions.
Be responsible for personal cash handling.
Count down the register drawer to ensure accuracy at the start of every shift.
In the event of a shift change, the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager).
Follow company policy for taking credit cards and other forms of payment (e.g., cash, payroll deduction, hospital charge account, etc.).
Properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10.
Follow hospital and Cloverkey policies related to personal appearance, attendance, and customer service.
Demonstrate knowledge of the hospital contact and an understanding of the importance of maintaining a good relationship with the hospital.
Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable).