P&D Manager - EE

Federal Express Corporation•Irving, TX

About The Position

Plans, organizes, directs and staffs daily operations for off-site, Residential Delivery Drivers (non-DOT) to provide outstanding service to customers and to meet service and productivity goals. Essential Functions: Promotes safety above all by supporting and implementing safety best practices, requirements, and initiatives and embracing new safety technology. Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Coaches drivers to work more effectively through honest and direct conversations. Ensures compliance with FedEx policies and procedures, CSM, safety and injury reporting, training requirements and federal, state and local regulations. Adjusts routes and employee schedules to meet delivery commitments. Develops contingency plans for unexpected situations. Ensures thorough vehicle maintenance checks are conducted and audits vehicle maintenance records. Leads team in adapting to changing business requirements and new technology. Achieves Key Performance Indicators (KPIs) for their organization. Performs other duties as assigned.

Requirements

High school diploma/GED required
Two (2) years required previous management experience, operational leadership, military leadership or project/team leader experience, OR
Three (3) years’ experience in transportation related coordination; OR
A combination of one (1) year management with two (2) years of transportation related coordination experience.
Must have a valid driver’s license
Strong driving record and will require a motor vehicle background review
Ability to lift up to 30lbs, or over 30lbs with appropriate equipment and/or assistance
Verbal and written communication skills necessary to explain complex and/or confidential information
Ability to effectively provide employees instruction on process and practice
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Ability to motivate a team to perform at the highest level by inspiring a shared vision and empowering them to act
Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs
Software skills, including use of Microsoft Office software and web-based applications required
Ability to develop and effectively implement field operational processes
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions

Responsibilities

Plans, organizes, directs and staffs daily operations for off-site, Residential Delivery Drivers (non-DOT)
Promotes safety by supporting and implementing safety best practices, requirements, and initiatives and embracing new safety technology.
Management responsibilities include hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
Coaches drivers to work more effectively through honest and direct conversations.
Ensures compliance with FedEx policies and procedures, CSM, safety and injury reporting, training requirements and federal, state and local regulations.
Adjusts routes and employee schedules to meet delivery commitments.
Develops contingency plans for unexpected situations.
Ensures thorough vehicle maintenance checks are conducted and audits vehicle maintenance records.
Leads team in adapting to changing business requirements and new technology.
Achieves Key Performance Indicators (KPIs) for their organization.
Performs other duties as assigned.