Ownership Services Specialist

Hines•Houston, TX

About The Position

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. We are seeking a highly organized and proactive Ownership Services Specialist to join our team. This individual will serve as a central coordinator and project manager across a wide range of personal and professional domains, ensuring seamless execution of household, staffing, and executive-related initiatives.

Requirements

High school diploma or equivalent from an accredited institution; Bachelor's degree preferred
5+ years of experience in office management, hospitality, executive support, or similar roles
Proven ability to manage multiple projects and priorities with precision
Exceptional organizational and communication skills

Responsibilities

Act as a quarterback for general family office services and projects, ensuring smooth communication and task execution
Coordinate across internal and external stakeholders to maintain operational excellence
Oversee and manage family service providers, including household staff, property management, security, travel, and other family service needs as they arise
Ensure high level of performance from family service providers
Assist in resolving family service provider performance issues
Liaise with vendors, contractors, and service providers to ensure timely and high-quality execution of various services
Assist with onboarding and management of household staff
Coordinate with external agencies and internal HR for staffing needs, as well as payroll and HR management of household staff
Work closely with the CEO’s executive assistant to align scheduling, travel, and logistics
Provide backup support for calendar management, appointments, and personal errands