Our Place - Variable hour Overnight Support Staff

Volunteers of America Northern California & Northern Nevada, Inc. • Sparks, NV

13h • $21 - $21 • Onsite

About The Position

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.
OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for Variable hour, Overnight Shift Support Staff positions for Our Place Shelter. The Overnight shift schedule for this position is 10:00 PM - 6:30 AM the following day. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women.
POSITION SUMMARY:
The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards.

Requirements

• This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices.
• The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities.
• Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning.
• Must have flexibility to work irregular hours and ability to function as a team member.
• Computer skills required.
• Requires CPR and First Aid training within ninety (90) days of employment, re-certification as necessary.
• Must undergo a criminal background check.
• Teamwork skills
• Oral and written communication skills
• Ability to de-escalate crisis situations and assist residents and staff in emergency situations
• Organizational skills
• Analytical and decision-making ability
• Lift and move up to 30 pounds.
• Physically able to safely maneuver the weight distribution of a client in an emergency situation
• Stand, walk, bend, stoop, and sit frequently
• Kneel occasionally
• Climb stairs as needed
• Be able to maneuver quickly in emergency situations to assist clients as needed.

Responsibilities

• Responsible for performing daily work requirements to achieve established objectives of the department.
• Responsible for assistance with participant property management
• Responsible for all areas of daily program maintenance in compliance with company policies.
• Responsible for assistance of training and development of new staff.
• Responsible for assisting participants in the Boutique:
• Inclement Weather Overflow
• Responsible for assistance with participant development.
• Responsible for self-development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed