Our Place - Variable hour Day & Swing Support Staff
About The Position
VOA-NCNN, a Certified Great Place to Work, is recruiting for Variable hour, Day & Swing Shift Support Staff positions for Our Place Shelter. The swing shift schedule for this position is 2:00 PM - 10:30 PM and the day shift schedule is 6:00 AM - 2:30 PM. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women. The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards.
Requirements
- This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices.
- The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities.
- Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning.
- Must have flexibility to work irregular hours and ability to function as a team member.
- Computer skills required.
- Requires CPR and First Aid training within ninety (90) days of employment, re-certification as necessary.
- Must undergo a criminal background check.
- Teamwork skills
- Oral and written communication skills
- Ability to de-escalate crisis situations and assist residents and staff in emergency situations
- Organizational skills
- Analytical and decision-making ability
- Lift and move up to 30 pounds.
- Physically able to safely maneuver the weight distribution of a client in an emergency situation
- Stand, walk, bend, stoop, and sit frequently
- Kneel occasionally
- Climb stairs as needed
- Be able to maneuver quickly in emergency situations to assist clients as needed.
Responsibilities
- Responsible for performing daily work requirements to achieve established objectives of the department.
- Responsible for assistance with participant property management
- Responsible for all areas of daily program maintenance in compliance with company policies.
- Responsible for assistance of training and development of new staff.
- Responsible for assisting participants in the Boutique
- Inclement Weather Overflow
- Responsible for assistance with participant development.
- Responsible for self-development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
