Overnight Security Supervisor | Full Time

Hyatt Hotels Corp.•Salt Lake City, UT

38d•Onsite

About The Position

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service. At Hyatt, we believe our guests choose us because we genuinely care about their experience. We're dedicated to providing excellent service and creating moments that make a lasting impact. Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you're aiming to advance your career, learn new skills, or find a place where you can make a difference, we're excited to have you on board. The primary role of the Security Supervisor is to assist the Director of Security in the day-to-day operation of the Security Department. The Security Supervisor is responsible for the implementation of security policies and procedures, as well as training programs and support programs for the Hotel. This position's schedule will flex based on the needs of the department. The Security Supervisor should be able to demonstrate the essential knowledge, skills, and abilities of supervising a hotel security program on a daily basis and competency in all aspects of the security operations at the hotel. Hyatt Security Supervisors are unquestionably trustworthy; dependable; emotionally mature; punctual; tactful and diplomatic; display poise and self-confidence; sensitive to the needs and attitudes of others. Demonstrated focus on mentoring those they work with.

Requirements

Must be 21 years of age or older
Minimum of 2-years work experience in a related field (Physical Security, Hotels, Emergency Services, etc.) required
Must be able to work a flexible schedule; including morning, afternoon, overnight shifts with weekend and holiday availability
Model established dress code and grooming standards
Be of good moral character
Ability to lead, mentor, and educate others
Knowledge of Hotel Operations
Thorough understanding of Hotel Emergency Response Procedures
Refined understanding of the principles of Customer Service
Experience producing clear written and verbal instructions
Robust problem-solving skills
Advanced ability to prioritize and performs multiple tasks in dynamic situations
Proficient in basic computer skills and 2-Way Radio communication
Sound understanding in Security CCTV Systems, Security Tour Systems, and Investigations
Strong verbal and written communication skills
CPR and First Aid required or must obtain within first 90 days of employment
Physically able to push, lift and carry at least 50 pounds on a consistent basis.
Must be able to stand and walk for extended periods during shifts.

Nice To Haves

Certified Lodging Security Officer (CLSO) certification preferred

Responsibilities

Mentor and train staff on security on Hyatt/department procedures
Enforce rules and policies with respect and professionalism
Resolve conflicts with the use of de-escalation techniques
Analyze situations accurately and implement an effective course of action
Clearly communicate incident details with management
Create and approve accurate incident/accident reports as necessary
Identify and investigate suspicious behavior and irregular activity
Conduct foot patrols of designated areas
Respond to alarms and requests for assistance
Respond to medical emergencies, render aid, and relay information to EMS
Utilize CCTV systems for investigations and surveillance
Other duties as assigned by the Director of Security

Benefits

Discounted & Complimentary hotel room nights
Receive up to 8 Paid Float Days upon hire! Dependent on hire date
Enjoy complimentary meals in our colleague Cafe for every shift worked
Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
401K retirement savings plan and company match
Up to $1,000 in educational assistance per year
Opportunities to work and visit Hyatt Hotels and Resorts around the world

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