Overnight Security Supervisor

AccorHotel•Miami Beach, FL

About The Position

JOB OVERVIEW: Under the general direction of the Director of Security, the Overnight Security Supervisor is responsible for leading and overseeing the daily activities of the Security Officers to ensure the safety and protection of all guests, employees, and property. The Overnight Security Supervisor ensures that security protocols are consistently followed, incidents are effectively managed, and a professional and visible security presence is maintained. This hands-on role requires active engagement in property patrols, incident response, and training, while also fostering a culture of safety, accountability, vigilance, and outstanding guest service.

Responsibilities

Supervise and coordinate the daily duties and deployment of Security Officers across the property.
Monitor and enforce compliance with all security procedures, policies, and company standards.
Assist in responding to and managing incidents, emergencies, and guest/employee concerns; ensure accurate and timely reporting of all such events.
Conduct regular patrols of interior and exterior areas of the property to identify and address potential security or safety issues.
Act as a first point of escalation for Security Officers in the absence of the Director.
Provide on-the-job training, coaching, and performance feedback to Security Officers.
Ensure all security equipment (radios, surveillance systems, access controls, etc.) is functioning properly and report any issues to management.
Collaborate with hotel departments to ensure events, VIP visits, and guest experiences are safe and well-managed.
Prepare detailed shift reports and summaries for leadership review.
Ensure security logs, incident reports, and daily checklists are completed accurately.
Maintain high visibility and approachability to both staff and guests, reinforcing a safe and service-focused environment.
Support investigations of guest or employee incidents and help gather statements and evidence as needed.
Assist in maintaining compliance with local, state, and federal safety regulations and standards.
We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.