Overnight Security Officer

AccorHotel • Austin, TX

24d

About The Position

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance Ensure that any violations to law or hotel policy is investigated and reported Respond to all emergency situations and provide First Aid and C.P.R. as required Correct and report any fire hazards or health and safety hazards Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations Conduct regular floor patrols, cash counts and crowd control Conduct departmental key control audits and maintain key control records Maintain computer records of all actions in a Daily Activity Report Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Ambiance and Tracktik knowledge preferred Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires: Frequent standing and walking throughout shift Occasional lifting and carrying up to 50 lbs. or more Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Ability to work rotating shifts, and call back hours when required Required Education and Experience Previous experience in a Security role required Certification in CPR First Aid required Must possess, or be able to possess within 3 months of hire date, a Texas level II non-commissioned Security Officer certification as per the Texas Department of Public Safety

Requirements

• Computer literate in Microsoft Window applications required
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous experience in a Security role required
• Certification in CPR First Aid required
• Must possess, or be able to possess within 3 months of hire date, a Texas level II non-commissioned Security Officer certification as per the Texas Department of Public Safety

Nice To Haves

• University/College degree in a related discipline preferred
• Ambiance and Tracktik knowledge preferred

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
• Ensure that any violations to law or hotel policy is investigated and reported
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Correct and report any fire hazards or health and safety hazards
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
• Conduct regular floor patrols, cash counts and crowd control
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Benefits

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees