Overnight Security Officer

St Julien•Boulder, CO

64d•Onsite

About The Position

Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is seeking a professional and trustworthy Overnight Security Officer to support our Security Manager in overseeing all aspects of safety and security for the property, Hotel guests, and our associates during the evening/overnight hours.

Requirements

Represents themselves and the Hotel with the highest level of integrity, a service-focused demeanor, and a courteous, sincere attitude at all times.
Must be able to communicate effectively and interact professionally with all levels of associates and guests.
Demonstrated ability to maintain composure in high-pressure situations.
Must be at least 21 years old, have a valid driver’s license, and clean driving record.
Excellent verbal and written communication skills, general computer knowledge, and proficiency using security technology and MS Office products required.
Must be able to walk/stand for several hours at a time, lift up to 25 lbs. on a regular basis, and be physically able to respond quickly to emergency situations such as physical altercations.
Flexible availability is required. Interested candidates must be able to work overnight shifts, weekends, and holidays.

Nice To Haves

Previous security and/or loss prevention experience in a hotel or luxury hospitality setting highly preferred, but not required.

Responsibilities

Treat all Hotel guests and associates with dignity, respect, and professionalism.
Work closely with other departments to maintain a secure and welcoming environment while upholding the highest standards of guest service.
Act as Manager on Duty for the entire property during overnight hours; provide supervision and support to all on-duty associates.
Maintain a visible Security presence at all times by conducting regular patrols throughout all areas of the Hotel, including both public and associate spaces.
Perform routine checks of Security and main building systems equipment; report any malfunctions/maintenance needs to the Security Manager in a timely manner.
Coordinate and promptly respond to any emergency or security incident (fire alarms, medical emergencies, disturbances, etc.); liaise with law enforcement and/or emergency services as needed.
Document all security incidents promptly using proper protocols.
Monitor Hotel security cameras and building alarm systems on an ongoing basis each night in order to detect and prevent unsafe and/or suspicious activities.
Maintain confidentiality of all Security and loss prevention reports/documents, releasing sensitive information only to appropriate, authorized individuals.
Investigate and diffuse guest and/or associate incidents.
Possess comprehensive knowledge of all property details in order to accurately answer guest inquiries.
Enforce Hotel policies, procedures, and applicable regulations related to safety and security.
Hold associates accountable to the policies and procedures of the Hotel; provide confident and professional conflict resolution as needed.
Other duties as requested by Security Manager.