Overnight Receptionist

The Palace • Miami, FL

3d • Onsite

About The Position

Luxury Senior Living Communities
In Coral Gables, Kendall, Homestead & Weston
Is looking for
Overnight Receptionist
for its
Palace Suites
Independent Living Community
11377 SW 84th Street Miami, FL 33173
The #1 Priority of this position is…
Answer phones.
Make the best first impression & provide effective customer service.
Promote positive public relations with residents, family members and guests.
Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
Be attentive to surroundings and help as necessary.
Provide clerical support for the administrative staff.

Requirements

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required.
• College education preferred.

Nice To Haves

• Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
• Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
• Must be able to work under pressure and multi-task.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
• Must enjoy teamwork.

Responsibilities

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED