Overnight Outbound Operator

Second Harvest Heartland•Brooklyn Park, MN

4h•Onsite

About The Position

To manage warehouse and transportation operations by acting as a yardman and loadmaster to keep dock areas organized in concert with dispatch. Accurately and efficiently load all outstate routes. Provide assistance with organization of cooler, freezer, and dry storage areas in the Distribution Center (DC). Monitor quality of all outbound products. Assist DC team as needed.

Requirements

All relevant experience including work, education, transferable skills, and military experience will be considered.
0-2 years of experience.
Forklift certified and electric pallet jack experience
Ability to perform moderate physical labor
Effective customer service skills
Ability to learn computerized data input technology
Ability and desire to relate to and work with individuals of all backgrounds
Ability to adapt to varied work requirements
Ability to work cooperatively with other staff and volunteers
Tact and diplomacy in dealing with customers and donors
Proficiency in English - able to both speak and write in English
Ability to follow both written and verbal instructions with minimal supervision.
Must pass commercial driver’s physical and participate in random drug screening tests per state and federal regulations and company policies
Ability to obtain a safe food handling license

Nice To Haves

Food Handling experience preferred

Responsibilities

Pick up donations from donors. Confirm donations are received accurately before signing documents.
Load and unload truck cargo in a safe and timely manner
Maintain positive employee relations with internal and external customers.
Perform warehouse duties including filling orders and maintaining warehouse as needed.
Perform other duties as assigned to ensure smooth operation of the food bank.
Follow safety regulations relating to OSHA or other company-related regulations.
Handle food safely and complete food safety training within the first 6 months of employment.
Maintain Food Safety Certification.
Inspect product to be donated following food safety guidelines and refuse donations if the quality is poor.
Coordinate with dispatch what equipment is required for pending delivery.
Organize and load outbound freight for transfer and routes.
Must give reliable customer service to the transportation department.
Demonstrate a clear understanding of our internal and external customers by responding to their needs in a timely manner or informing the manager if unable to do so.
Be an outstanding role model for other program and company staff in customer service.
Maintain positive relationships with donors, agency partners, program and SHH (Second Harvest Heartland) staff.
Inform your manager of any problems or issues in a timely manner.
Participate in all staff meetings and training.