Overnight Front Desk Clerk

Sun Valley ResortSun Valley, ID

About The Position

The Overnight Front Desk Clerk plays a vital role in supporting both guest services and nightly financial operations. This position is responsible for balancing daily transactions, preparing accounting summary reports, and ensuring a seamless overnight guest experience. Working the overnight shift (11:00 p.m. – 7:00 a.m.), this role requires strong attention to detail, accountability, and the ability to work independently while maintaining exceptional guest service standards.

Requirements

  • High school diploma or equivalent preferred; hospitality or accounting experience strongly preferred
  • Understanding of Generally Accepted Accounting Principles (GAAP), particularly within a hospitality environment, preferred
  • Proficiency with 10-key by touch preferred
  • Strong attention to detail and ability to work independently during overnight hours
  • Ability to remain focused in a quiet office environment for extended periods
  • Strong verbal communication and guest service skills
  • Flexibility to work weekends and holidays
  • Ability to stand for extended periods, walk, and use hands and arms for gripping, handling, and reaching
  • Ability to safely lift and/or move up to 25 pounds

Responsibilities

  • Balance daily operational transactions and prepare accounting summary reports
  • Complete nightly audit procedures in accordance with established policies
  • Check guests in and out efficiently while providing professional and courteous service
  • Assist guests with inquiries, phone calls, and reservation support as needed
  • Maintain working knowledge of resort amenities, services, and local events
  • Complete overnight checklists and ensure a smooth transition to the morning team
  • Coordinate with other departments to support seamless guest experiences
  • Maintain flexibility to support 24-hour front desk operations, including weekends and holidays
  • Perform additional duties as assigned
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