Overnight Clinical Resource Nurse

New England Life Care•Canton, MA

4d•Remote

About The Position

New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care. New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you’re energized by this opportunity, but your experience doesn’t support every qualification in the job posting, we encourage you to apply! You still may be the person we are looking for! New England Life Care currently has an opening for a Clinical Resource Nurse to be a lifeline, as-needed for our patients during the overnight hours. These nurses must reside in either New Hampshire, Maine, or Massachusetts. We would like these nurses to eventually be licensed in MA/NH/ME, although not an initial requirement. NELC will reimburse any costs associated with attaining additional licenses outside of the home license.

Requirements

Associate degree or diploma in Nursing required.
BS in Nursing preferred.
Two (2) years intravenous therapy experience in hospital or homecare required.
Oncology experience preferred.
CRNI preferred.
R.N. license in good standing in the state(s) where providing care / services required
Current BLS Certification required.
Valid driver’s license required.
Excellent driving record required.
Knowledge of HIPAA Privacy and Security Regulations preferred.
Knowledge of the Joint Commission accreditation process and overall JC standards preferred.
Excellent patient assessment skills required.
Working / practical knowledge of home infusion therapy administration / equipment use preferred.
Ability to communicate effectively with all customers and members of the healthcare team verbally and in writing.
Good interpersonal skills required.
Good organizational skills required.
Ability to work independently as well as a part of a team required.
Working / practical knowledge of microcomputer systems including patient documentation systems, Microsoft Office (Word, Excel, Outlook).
Dependability in attendance and job performance required.

Responsibilities

Accepts patient phone calls and provides appropriate triage interventions, determines if a nursing visit is needed based on the unique situation of the patient. If necessary, the resource nurse will coordinate a nursing visit (with NELC or Home Health Agency (HHA) nurse) in the appropriate time frame to meet the healthcare needs of the patient.
Accurately performs initial and ongoing patient assessments of home infusion/enteral therapy patients.
Provides comprehensive initial and ongoing patient and caregiver education relating to the prescribed home infusion/enteral therapy.
Effectively communicates with the scheduling team to facilitate adequate and timely PRN nursing visits.
Effectively communicates ongoing patient requirements, concerns, and/or changes in patient status / level of care to appropriate members of NELC multidisciplinary teams and on-call staff, as well as the HHA staff involved in meeting the patient’s home health needs.
Actively participates as a member of the patient’s care management team to identify and provide care coordination and/or guidance to care team, providers, and patients referred to NELC for infusion/enteral therapy, providing updated patient information as needed.
Comprehensively documents all interactions with patient and members of the healthcare team in the patient record and/or electronic progress notes.
Demonstrates competency in the use and troubleshooting of all equipment and/or supplies dispensed by NELC.
Demonstrates competency in home infusion medication administration, side effects, goals of therapy, and patient care expectations to include aseptic administration and monitoring of all therapy types provided by NELC.
Reviews needs and abilities of the patient and caregivers, participates in development and implementation of a patient specific training plan when appropriate as needed to assist Out-patient Resource team.
Assists in coordinating services with other home health agencies.
Acts as resource between NELC and all care providers. This includes, but is not limited to, the medical staff, care coordination team, and social services as needed.