Overnight Building Attendant

United Payroll, LLC•City of Troy, NY

6d•$18 - $19

About The Position

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join. We are honored to have been voted by our employees as one of the Albany Time Union’s Top Workplaces for nine consecutive years and nationally recognized as a Top Workplaces USA employer for five years running – most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com [https://www.ugoc.com/] Join Our Team! We have an immediate need for a full – time Overnight Building Attendant to join our team at College Suites at Hudson Valley, one of United Group’s professionally managed Student Housing apartment communities located in Troy, NY. To learn more about our property, please visit: https://hudsonvalley.mycollegesuites.com [https://hudsonvalley.mycollegesuites.com] The responsibilities that are listed below are not all inclusive. However, they are indicative of the type of responsibilities normally performed by the Overnight Building Attendant: Resident Services: Greets prospective and existing residents and assists them Answers all phone calls/takes messages and/or directs to the right department Assists residents with various needs – resident issues, key entry, etc. Delivers flyers, and notices to residents Brings in Packages from vestibule and places in appropriate package location Monitors the daily sign-in sheets Notifies maintenance of any maintenance related requests from residents Security + Safety Monitoring: Responsible for monitoring all activities after hours Patrols all amenity areas and check the parking lot for any activity Patrols all hallways, checking to ensure that all entry doors and windows are locked and secured. Checks all lighting and any maintenance issues that need to be addressed; reports to Maintenance and/or Management Responsible for responding to residents' requests and emergencies Notifies Property Manager/on-call Maintenance of all problems and potential issues Completes daily log of property and activity Keeps work areas clean, orderly, and safe Handles received fire calls and directs Fire Department upon arrival

Requirements

High School Diploma or equivalent experience
2+ years in customer service, security, hospitality or a related field
Experience working overnight shifts is preferred
Working knowledge of building security systems and basic computer skills for documenting incidents, maintaining visitor records, and handling communication
Demonstrates integrity on a personal and professional level
Exceptional communication
Ability to solve problems involving residents and challenging situations
Works well under high pressure situations

Nice To Haves

Security Guard License/Card preferred.

Responsibilities

Greets prospective and existing residents and assists them
Answers all phone calls/takes messages and/or directs to the right department
Assists residents with various needs – resident issues, key entry, etc.
Delivers flyers, and notices to residents
Brings in Packages from vestibule and places in appropriate package location
Monitors the daily sign-in sheets
Notifies maintenance of any maintenance related requests from residents
Responsible for monitoring all activities after hours
Patrols all amenity areas and check the parking lot for any activity
Patrols all hallways, checking to ensure that all entry doors and windows are locked and secured.
Checks all lighting and any maintenance issues that need to be addressed; reports to Maintenance and/or Management
Responsible for responding to residents' requests and emergencies
Notifies Property Manager/on-call Maintenance of all problems and potential issues
Completes daily log of property and activity
Keeps work areas clean, orderly, and safe
Handles received fire calls and directs Fire Department upon arrival

Benefits

Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
Dental + Vision – eligibility 1st of the month following 30 days.
Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
Holidays – 10 Company Paid Holidays.

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