Overnight Bellperson

Omni Hotels & Resorts • Boston, MA

15d • $27 • Onsite

About The Position

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Overnight Bell Person is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs during the overnight shift.

Requirements

• Previous luxury hotel experience is required.
• Valid driver’s license required.
• Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure and meet deadlines.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Ability to stand for the entire scheduled shift.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Responsibilities

• Greet guests and welcome them to the hotel.
• Unloads guest luggage from a variety of types of transportation and brings inside to the bell stand.
• Assists in the transport and storage of guest luggage.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Controls the traffic flow in and out of the motor lobby.
• Speak to guests in a friendly, warm manner, making them feel welcome at the hotel.
• Calls for taxi, or other method of transportation, as needed.
• Be Knowledgeable of all hotel amenities and with different points of interest.
• Perform any other duties required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees