Overnight Bell Staff

The Jefferson Hotel•Richmond, VA

1d•Onsite

About The Position

The Jefferson Hotel is seeking a dependable and professional Overnight Bell Staff & Room Service Attendant to support both Guest Services and In-Room Dining operations. This hybrid role is responsible for assisting guests with arrivals and departures, handling luggage and requests, and preparing and delivering room service orders during overnight hours. This position is ideal for someone who is self-motivated, guest-focused, and comfortable working independently while maintaining a high level of service.

Requirements

Full-time overnight availability (11:00 PM – 7:00 AM), including weekends and holidays
Valid Virginia driver’s license with a clean driving record
Ability to work independently and maintain a professional, polished demeanor
Working knowledge of or willingness to learn Door Staff responsibilities
High school diploma or equivalent
Strong communication and time management skills
Ability to lift up to 50 lbs and stand/walk for extended periods
Reliable, punctual, and team-oriented

Nice To Haves

Previous hospitality, guest services, or room service/in-room dining experience preferred

Responsibilities

Welcome late arrivals and assist with luggage, directions, and guest requests
Support early departures and coordinate transportation as needed
Prepare, deliver, and set up room service orders accurately and professionally
Ensure proper presentation of trays and carts according to hotel standards
Retrieve trays and service items quietly and efficiently
Maintain cleanliness and organization of room service areas
Respond promptly to guest requests and overnight service needs
Communicate updates and guest concerns during shift handoff
Maintain cleanliness of lobby and service areas
Work closely with the Night Manager for guidance and support during overnight operations