Overnight Admitting Clerk Full Time

Uintah Basin Medical Center•Roosevelt, UT

1d•Onsite

About The Position

The Overnight Admitting Clerk is responsible for arranging the efficient and orderly admission of inpatients and individuals undergoing hospital-based outpatient testing or procedures. This role involves collecting patient information, ensuring patients are aware of hospital policies and procedures, and interviewing incoming patients or their representatives to enter necessary information into the computer database. The clerk also distributes relevant information to ancillary departments and participates in performance improvement and CQI activities.

Requirements

Ensures that appearance and personal conduct are professional at all times.
Excellent attendance record.
Wears appropriate clothing for job functions. Wears ID badge.
Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff.
Represents the organization in a positive and professional manner in the community.
Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
Complies with all organizational policies regarding ethical business practices.
Demonstrates an ability to be flexible, organized, and function well in stressful situations.
Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
Maintains a good working relationship both within the department and with other departments.

Responsibilities

Responsible for accepting reservations for hospital services.
Responsible for accepting reservations from a physician’s office and pre-admitting these patients.
Responsible for preregistering patients for scheduled admissions and outpatient procedures, obtaining authorization, and verifying insurance eligibility.
Responsible for interviewing patients or their representative, where admission is unscheduled, for obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
Responsible for obtaining signatures on Conditions of Admission and HIPPA Privacy Statement.
Provides information to the patient/representative about billing, complaint process, patient rights, HIPAA, and visiting hours. Distributes hospital-specific literature.
Responsible for ensuring that a patient’s valuables are taken home by a family member or secured in the safe.
Communicates appropriately and clearly to supervisor, nurse managers, coworkers, and physicians.
Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payments, and forward to the Business Office personnel.
Responsible for knowing hospital policies and being familiar with hospital services that are available.
Refers the patient to the Business Office when financial arrangements need to be made.
Ensures that documentation meets current standards and policies.
Answers the telephone in a polite manner and communicates information to the appropriate personnel/family member.
Manages and operates equipment safely and correctly.
Checks and stocks supplies as needed.