Overnight Admitting Clerk Full Time

Uintah Basin Healthcare current open positions•Roosevelt, UT

1d•Onsite

About The Position

The Overnight Admitting Clerk is responsible for arranging the efficient and orderly admission of inpatients and individuals undergoing hospital-based outpatient testing or procedures. This role involves collecting patient information, ensuring patients are aware of hospital policies and procedures, and interviewing incoming patients or their representatives to enter required information into the computer database. The clerk also distributes appropriate information to ancillary departments and participates in performance improvement and CQI activities.

Requirements

Ability to be flexible, organized, and function well in stressful situations.
Excellent attendance record.

Responsibilities

Accepting reservations for hospital services.
Accepting reservations from a physician’s office and pre-admitting these patients.
Preregistering patients for scheduled admissions and outpatient procedures, obtaining authorization, and verifying insurance eligibility.
Interviewing patients or their representative, where admission is unscheduled, for obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
Obtaining signatures on Conditions of Admission and HIPPA Privacy Statement.
Providing information to the patient/representative about billing, complaint process, patient rights, HIPAA, and visiting hours.
Distributing hospital-specific literature.
Ensuring that a patient’s valuables are taken home by a family member or secured in the safe.
Communicating appropriately and clearly to supervisor, nurse managers, coworkers, and physicians.
Consulting other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
Collecting co-payments, recording payments, and forwarding to the Business Office personnel when previous arrangements have been made or a co-payment is required.
Knowing hospital policies and being familiar with hospital services that are available.
Referring the patient to the Business Office when financial arrangements need to be made.
Treating patients and their families with respect and dignity; ensuring confidentiality of patients’ records.
Interacting professionally with patient/family and providing explanations and verbal reassurance as necessary.
Maintaining a good working relationship both within the department and with other departments.
Ensuring that documentation meets current standards and policies.
Answering the telephone in a polite manner and communicating information to the appropriate personnel/family member.
Managing and operating equipment safely and correctly.
Checking and stocking supplies as needed.
Ensuring that appearance and personal conduct are professional at all times.
Wearing appropriate clothing for job functions.
Wearing ID badge.
Working at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff.
Representing the organization in a positive and professional manner in the community.
Maintaining patient confidentiality at all times.
Complying with all organizational policies regarding ethical business practices.