Outsourced Records Analyst
About The Position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Records Analyst (RA) ensures compliance with the organization's Records & Information Management (RIM) Program, including the records management policy, and overseeing the inventory and control of business records. This role involves training business units on records management standards and procedures, enforcing policies, and supporting records management activities.
Requirements
- Minimum of two years of college, or four plus years of relevant experience.
- RIM/IG certificate desirable.
- Working Knowledge of Iron Mountain systems.
- Comprehensive knowledge of retention guidelines, automated systems, and applications.
Responsibilities
- RIM Program Compliance: Ensure program compliance through customer education, process improvement, and policy adherence.
- RIM Program Implementation: Implement customer’s records management programs, including destruction, training, and system-specific instruction (e.g. IMConnect)
- RIM Program Administration and Coordination: Administer and coordinate program activities, such as processing records, maintaining databases, and providing customer support.
- Electronic Records Management Systems Administration and Coordination: Support system implementation for RIM compliance and provide user training.
- Communication: Communicate effectively with stakeholders to manage expectations, present recommendations, and resolve issues.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
