Outside Sales Representative

QXO•Easton, MA

18h

About The Position

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry. What you'll do: Provide unique and elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback Operate as the primary point of contact for key customers during issue resolution through calls and emails Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers Engage in independent discussions with manufacturers to track and learn about products to educate customers Make strategic recommendations to customers to drive private label products and digital (Beacon PRO+) penetration Resolve day-to-day issues quickly, efficiently, and safely

Requirements

Minimum 4+ years of relevant Sales or Customer Service experience
Diligent organizational habits with a detail-oriented focus on producing high-quality deliverables
Problem-solving acumen with an ability to see through complexity and exercise sound judgment with strong interpersonal skills
Proficient skill with Microsoft Office 365 applications (Word, Excel, Outlook, and PowerPoint)
Professional written and verbal communication skills to communicate effectively across all levels
Moderate travel up to 25% as needed for business purposes
Work assignments may be completed remotely and/or in available company offices

Nice To Haves

Industry knowledge in residential roofing or commercial roofing materials is a plus

Responsibilities

Provide unique and elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering
Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback
Operate as the primary point of contact for key customers during issue resolution through calls and emails
Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers
Engage in independent discussions with manufacturers to track and learn about products to educate customers
Make strategic recommendations to customers to drive private label products and digital (Beacon PRO+) penetration
Resolve day-to-day issues quickly, efficiently, and safely