Outside Sales Parts Representative

RIHM FAMILY COMPANIES•South Saint Paul, MN

5d•$60,000 - $70,000

About The Position

Increase Parts Sales with existing accounts and prospecting for new accounts in assigned territory. Solicit new business and maintain accounts through face-to- face and phone contacts.

Requirements

High-school diploma or GED
Heavy truck and commercial motor vehicle industry experience
Must possess effective communication skills.
Must have ability to effective follow-up with external customers and internal departments.
Ability to apply common sense understanding to carry out instructions and reach agreed upon outcomes.
Ability to use creativity to solve problems and meet customer needs within company guidelines.
Internal and external independent problem solver
Persistent
Basic computer skills
Proven time management skills

Nice To Haves

1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas.
General business courses or sales training

Responsibilities

Regularly visits to assigned customers and proactively prospects for new customers.
Communicates parts orders and delivery instructions to counter people.
Keeps abreast of new products, competition, and pricing trends.
Coordinates relationships with New and Used Truck prospects and Service leadership.
Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers.
In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals.
Follows up on and confirms customer requirements and orders to ensure satisfaction.
Completes necessary paperwork for processing warranty claims.
Reviews special orders and pricing with Parts Sales Manager for approvals.
Deliver orders and pick-up returns from customers.
Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
Maintains customer records and logs.
Other duties to meet business needs.