Outside Sales Coordinator

TIBBETTS LUMBER CO LLC•Ocala, FL

33d

About The Position

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking an Outside Sales Coordinator. Outside Sales Coordinator support Tibbetts’ Outside Sales Representatives by placing and coordinating product orders and by providing superior customer service at all times. This is a full-time hourly position, and the successful candidate should be able to work flexible hours. Wage is commensurate with experience.

Requirements

At least two years of experience in the building materials industry preferred
Knowledge of lumber and building materials
Strong verbal and written communication skills
Strong administrative and management skills
Strong attention to detail
Strong customer service skills for both customers and contractors
Knowledge of basic sales techniques, concepts and the ability to influence and persuade
Proficient in Microsoft Excel
Pricing and negotiating skills

Responsibilities

Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers.
Handle incoming phone calls, emails and questions regarding pricing, availability, delivery, backorders, specifications, returns, credits and order placements.
Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed.
Intake customer and contractor issues and delegate handling, as necessary and assist in investigating and resolving the issue within company guidelines.
Create and provide Quotes and estimates from the salesperson to the customers and contractors.
Order products for contractors and vendors
Assist Outside Sales Representatives to improve productivity and efficiency
Provide superior customer service to internal and external customers at all times