Outside Sales Coordinator

TIBBETTS LUMBER CO LLC•Pensacola, FL

1d•Onsite

About The Position

Tibbetts Lumber Co. LLC is seeking an Outside Sales Coordinator to provide accurate and timely support to its Outside Sales Representatives and inside sales team members, as well as directly to customers. This full-time hourly position involves coordinating product orders and ensuring superior customer service. The successful candidate should be able to work flexible hours, and the wage will be commensurate with experience.

Requirements

Proficient in Microsoft Office
Strong verbal and written communication skills
Strong attention to detail
Strong customer service skills
Knowledge of sales techniques, concepts and the ability to influence and persuade

Nice To Haves

Knowledge of lumber and building materials preferred

Responsibilities

Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers.
Handle incoming phone calls, emails and questions regarding pricing, availability, delivery, backorders, specifications, returns, credits and order placements.
Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed.
Intake customer and contractor issues and delegate handling, as necessary and assist in investigating and resolving the issue within company guidelines.
Create and provide Quotes and estimates from the salesperson to the customers and contractors.
Order products for contractors and vendors
Assist Outside Sales Representatives to improve productivity and efficiency
Provide superior customer service to internal and external customers at all times