Outside Sales Coordinator

Americas Auto Auction St Louis Inc•Centreville, IL

About The Position

Job Summary: Reporting to the Operations Manager or designated manager. Provide and record accurate information on vehicles being checked into auction for sale. Perform all duties assigned by the Operations Manager or designated manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Requirements

High School Diploma or GED preferred.
Basic computer skills are required
Must be at least eighteen (18) years of age.
Must be qualified to operate a motor vehicle and possess a valid driver’s license.

Responsibilities

Provide prompt and courteous service
Demonstrate friendliness and greet every customer as they enter and participate at the sale.
Maintain a professional appearance and a neat work environment consistent with the Handbook.
Make sure customers receive prompt, efficient and courteous attention from all employees.
Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager or designated manager of all serious complaints or incidences.
Provide and record accurate information to computer check-in on each vehicle as it is being checked into the auction (VIN number, sale number, mileage, dealer identification number, serial number).
Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
Ensure proper follow-through on all directives, bulletins, schedules and accounting from the Operations Manager or designated manager or other corporate sources. Maintain a good flow of communication with all personnel.
Inform the Operations Manager or designated manager and Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance.
Make sure all lot conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Lot or Sales Manager immediately.
Maintain a good flow of communication with all Lot personnel.
Work within the established safety guidelines of the auction to ensure maximum safety and security for all employees. Review company policies and adherence to them.