Outside Guest Services

Troon Golf, L.L.C.•Aiea, HI

56d•Onsite

About The Position

The Outside Guest Services Staff (OGS) consists of bag room (where applicable) range, bag drop, 1st tee player assistants, starters and cart attendants. These individuals provide golf bag, golf cart, driving range, staging and on-course assistance to guests of the property.

Requirements

Must be extremely organized, efficient and detail-oriented
Must be highly motivated, goal driven and self-starter
Must have a good work ethic
Must have good communication and interpersonal skills
Must have friendly personality and enjoy working with guests and fellow team members
Must be dependable
Ability to use equipment and tools properly and safely
Must have valid driver's license (if driving golf carts or driving range equipment)

Responsibilities

Provide a memorable guest experience
Must be team oriented
Maintain a professional appearance
Brings golf carts from cart barn to cart staging area outside golf shop
Load bags onto cart(s)
Load rental clubs onto cart(s) as needed
Greets guests at designated bag drop area and loads bags on to carts
Gives directions to guests for golf shop, first tee, driving range, etc.
Transports range balls to driving range and fills appropriate containers
Operates range picker on range to retrieve balls
Wash all range balls daily
Collects and Returns carts to cart barn and washes carts accordingly to standard operating procedures, parks carts in designated spaces and connects charger cables (where applicable) in a safe manner to avoid damage. See Standard Operating Procedures
Implement and support all course policies and programs as communicated by management
Perform other duties as assigned by supervisor or manager